Q: How do you verify my credit information?

To help protect you against credit card fraud, we verify the billing and shipping addresses of your credit card with the issuer. If you are using a shipping address that is different than your credit card billing address, please contact your credit card company and request that they add this address as an authorized shipping address on your account. This helps protect you against fraudulent charges by anyone that might attempt to ship items to an address other than those you have authorized.

Our customer service department will make every effort to contact you if we are unable to verify your credit card information. If you have selected an expedited shipping service we will attempt to contact you immediately. Please provide complete contact information so we are able to reach you as soon as possible to prevent delays due to inaccurate credit card information or unauthorized shipping addresses.

Q: How do you protect my personal information?

We use the latest encryption and security technology and fraud detection when you place your order online with us. This is done to protect you from unauthorized use of information you are sending to us. We recommend installing the latest security features and updates for your Internet browser to ensure optimal security.

Personal information, such as name, address, telephone numbers and email address, are used for maintaining your account and for providing you with information on our products and services. This information is held in the greatest confidence. When you place an order, we ask you to provide information including your name, address, email address and credit card number. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose.